International Service Guarantee
Dogtainers are proud to have the only international service guarantee in the pet transport industry. The guarantee has been designed to ensure that as a customer of Dogtainers you will feel confident, reassured and have full peace of mind that your pet’s international arrangements are in the best and safest possible hands. Our international service guarantee ensures that not only do your pets arrangements get made in a timely and secure manner but your pet will also have the opportunity to acclimatize with their travel crate prior to the travel dates as the crate is brought to your residence at a prearranged time with Dogtainers once the booking is confirmed. Ultimately if Dogtainers do not perform the duties in line with the international service guarantee then your pet will travel for free.
PETS FLY GUARANTEE
- Please see Terms and conditions
Dogtainers offices around New Zealand partner up and work with the RSPCA helping to reunite pets with people.
Members of IPATA
We are members of IPATA (International Pet and Animal Transport Association), which ensures that we have trusted travel partners in every country of the world to ensure Any Animal, Anywhere, Anytime philosophy is maintained with the same high levels of care that we offer.